This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.supherbfarms.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
We may gather personal information from a variety of sources including:
- directly from you through any form of interaction between you and SupHerb Farms and its personnel, including (without limitation) information provided by you: (a) verbally, (b) in writing, (c) electronically, (d) using SupHerb Farms goods, services, software, websites etc.
- indirectly from: (a) our distribution channels; (b) our partners, alliances
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you fill out a form or use a live chat function on the website, we collect certain information from you, including but not limited to; your name, email address, phone number, organization name, country, products of interest and the details of any message you have sent us through the website. We refer to this information as “Inquiry Information.”
SHARING YOUR PERSONAL INFORMATION
To protect your personal information, SupHerb Farms does not sell, rent or trade your personal information without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees or parties managing this information for purposes of contacting you or sending you information based on your request.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Hubspot to manage our sales and marketing.
You can read more about how Hubspot uses your personal information here: https://legal.hubspot.com/privacy-policy
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using these links
FACEBOOK – https://en-gb.facebook.com/help/568137493302217
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
LINKEDIN SPONSORED MESSAGING – https://www.linkedin.com/help/linkedin/answer/62649/
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
OPT-OUT
SupHerb Farms provides users the opportunity to opt-in and opt-out of receiving communications from us. This is made available in all e-mail messages delivered from our company. Once a user opts-out, the user will no longer receive future communications.
THIRD PARTY LINKS
SupHerb Farms links to multiple sites around the internet that we feel may be of interest to our customers. SupHerb Farms is not responsible for the content on these sites nor are we responsible for how these sites collect user information or how the information is used.
GDPR AND YOUR RIGHTS
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an inquiry or an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CCPA AND YOUR RIGHTS
The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:
- The right to know about the personal information a business collects about them and how it is used and shared;
- The right to delete personal information collected from them (with some exceptions);
- The right to opt-out of the sale of their personal information; and
- The right to non-discrimination for exercising their CCPA rights.
Consumers that are protected by the California Consumer Privacy Act 2018 (CCPA) should review the SupHerb Privacy Policy <anchor link to top of page> to understand how their data is being used and shared.
If consumers would like their information deleted from the SupHerb Farms database, please contact marketing@supherbfarms.com
SupHerb Farms does not sell the personal information of consumers and does not discriminate against consumers for exercising their CCPA rights.
DATA RETENTION
When you place an inquiry through the Site, we will maintain your Inquiry Information or any sales/order information you give us for our records unless and until you ask us to delete this information.
CORRECT YOUR INFORMATION
You can correct any information we may have collected through our mailing list or forms on our website by contacting us at marketing@supherbfarms.com .
SECURITY
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline. SupHerb Farms believes in the importance of our website visitors’ security and privacy among our employees.
CHANGES
We may update this Privacy Statement from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at marketing@supherbfarms.com or by mail:
Marketing Team
SupHerb Farms
300 Dianne Drive
Turlock, CA 95380
